"HSR (FINALLY) Makes Travel Easier", January 25 2009
I have hated the HSR website since first year. I hated it even more last year when I was a CSR at Compass, and had to try and direct customers who wanted to get to various locations in Hamilton using the HSR. But (THANKFULLY) the HSR has realized the faults in their website and improved it!
However, I can't technically give HSR credit, because they are using Google Maps to make things easier. As reported in The Sil article, Hamilton is one of five cities to use this feature for their public transportation system.
As soon as I read the article, I passed it on to my staff at Compass. I used the tool for the first time last night, and found it was incredibly easy and helpful. Check it out here. A lot of people don't know how to get to the downtown GO Centre (which also sells Greyhound and Coach Canada tickets), so let me use that as an example.
Type in the address of where you would like to go (36 Hunter Street East), in the 'Search Maps' toolbar at the top of the screen. After the search has been completed, you can 'Get Directions', and if you click on that it allows you to pick by public transit, walking, or car from a drop-down menu. Type in an address you're starting from (1280 Main St W is a good one), as well as the time you plan on leaving.
When the search is completed it gives you options for the next three available trips, how to get to the first stop, what bus is coming, how long the trip will take you, which stop to get off at, and how much walking you need to do from the stop.
So if you ever need to know how to get somewhere in Hamilton using HSR, use the Google Maps option, it will really save you a lot more time and aggravation than using the normal HSR Trip Planner!!
*side note* Google is taking over the world and it makes me sooooo happy!!
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